Financial service companies like banks have seen some of their business cannibalised over the years with the rise of digital-based alternatives — often in the form of apps — that provide lower fees, faster responsiveness, and more flexibility to consumers. Today, Toronto-based startup called Flybits is announcing $35 million in funding for a platform that […]
In 2018 in the U.S., e-commerce was about 40% of overall retail sales; some reports actually have it significantly lower than that. It’s unquestionably a growth space, however: in the U.S. market, e-commerce and mobile sales — both in-app and purchases made from cell phones — went up 15% from ‘17 to ‘18, and 18% globally.
Arvin Patel Contributor Share on Twitter Arvin Patel is the chief intellectual product officer at TiVo and an executive vice president at the company. With over-the-top (OTT) changing the way we consume entertainment across devices, most of the media attention is going to the big players trying to elbow their way into the streaming space […]
Are you speaking to me? Woah, for a second there I thought you were looking over my shoulder.
A question we often get at Localytics: Does it make sense to have a single-app strategy, i.e. one main app where your customers engage with your brand/product at a single destination? Or is it better to have 5-10 apps that are incredibly specific to a product or offering? We’ve worked with companies that do both.
Optimizely, a platform that offers tools for A/B testing and personalization on the web and in mobile apps, today announced that it has raised a total of $105 million. This includes a $50 million Series D round led by Goldman Sachs Private Captial, with the participation of Accenture Ventures, as well as $55 million line […]
Telecommunications (wireless, operators, OTT and others) has been an intense, news-dominating topic recently: China entered the 5G space, which triggered political reactions in the U.S., which in turn created rural area cell phone usage concerns, all of which existed under the possibility of a “new cold war.”
Who owns the digital customer experience in your organization?