Amazon customers say they received emails for other people’s orders

Users have said they are receiving emails from Amazon containing invoices and order updates on other customers, TechCrunch has learned. Jake Williams, founder of cybersecurity firm Rendition Infosec, raised the alarm after he received an email from Amazon addressed to another customer with their name, postal address, and their order details. Williams said he ordered […]

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Amazon Scout autonomuous delivery robots begin deliveries in California

Amazon’s Scout six-wheeled, sidewalk-driving delivery robots have begun making deliveries to customers in the Irvine, Calif. area. Amazon announced this first California deployment of Scout bots in a blog post, noting that in its experience to date, the company has had plenty of opportunity to experience a range of weather conditions in its first deployments […]

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Storytelling community Wattpad launches Paid Stories and its ad-free subscription globally

Online storytelling community Wattpad, also now a content feeder for streaming services and other media companies, is taking its two consumer-facing paid products global. Wattpad Premium, the ad-free subscription tier, first launched in 2017 and has only been available in a handful of countries to date. It’s now available to Wattpad’s 70 million-plus worldwide users, […]

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Amazon expands Transparency anti-counterfeit codes to Europe, India and Canada

Amazon is no stranger to the nefarious forces of e-commerce: fake reviews, counterfeit goods and scams have all reared their heads on its marketplace in one place or another, with some even accusing it of turning a blind eye to them since, technically, Amazon profits from any transactions, not just the legit ones. The company […]

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Climate change, AI and ethical leadership in ‘big tech’, with Amazon principal UX design lead Maren Costa

“I just want to be proud of the company that I work for,” Maren Costa told me recently. Costa is a Principal UX Design Lead at Amazon, for which she has worked since 2002. I was referred to her because of her leadership in the Amazon Employees for Climate Justice group I covered earlier this […]

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Amazon Alexa team uses machine learning to better handle regional language differences

Amazon’s Alexa voice assistant faces a massive challenge: Operating not only as a multi-lingual product, but also ensuring that all regional variants of languages it supports are well understood by Alexa, too. To help accomplish that, Alexa has been retrained entirely for every variant needed – a time- and resource-heavy activity. But a new machine […]

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Amazon finally supports Traditional Chinese books on Kindle

A long-awaited service for readers in Taiwan, Hong Kong, Macau and some other overseas Chinese communities have finally come true: Amazon has just started offering Traditional Chinese books for its Kindle E-reader. The release filled an obvious gap for Kindle, which debuted back in 2007 and has been growing the number of languages it supports over […]

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Amazon under greater shareholder pressure to limit sale of facial recognition tech to the government

This week could mark a significant setback for Amazon’s facial recognition business if privacy and civil liberties advocates — and some shareholders — get their way. Months earlier, shareholders tabled a resolution to limit the sale of Amazon’s facial recognition tech giant calls Rekognition to law enforcement and government agencies. It followed accusations of bias […]

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Printify raises $3M to expand its marketplace for custom printing

Bling Capital, YouTube co-founder Steve Chen, Twitch co-founder Kevin Lin and several others have participated in the round.

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